Event bookings and the access and use of video content and CPD

Your obligations

By purchasing event tickets and access to our online videos and CPD you agree to be bound by the terms and conditions set out below as well as our Privacy Policy, as updated from time to time. If you do not accept or agree with these Terms or our Privacy Policy, you must not use our online services. We reserve the right to modify these Terms from time to time without notice.

Event tickets and video access

Tickets to events, video access and associated CPD are per person. If you wish to watch these sessions as a group, you must purchase tickets for all participants.

Event tickets are purchased via the Stripe payment gateway or a complimentary code.

Each live event ticket purchase includes a code to later access the recording, if one is made.

Video access is provided for 72 hours from the time the viewer starts watching. The video may be returned to multiple times within this period. 

Complimentary tickets provided as part of the Parlour Collective are accessed via a code. The number of tickets available is documented on the subscribers account page. Subscribers are responsible for distributing and managing access to these codes. Complimentary code holders can enter their usual code to gain access to any video.

Discounts, group pricing, and concessions

All Collective subscribers have access to discounted tickets, with further discounts available for group purchases.

Concessions are available to Parlour Collective subscribers experiencing financial hardship. Concessions may be applied for at any time. This will give access to substantial discounting for up to 5 purchases in the current calendar quarter.

Distribution of codes

Codes can be distributed to nominated people within the purchaser’s circle. Individuals must have an account in order to use the code. They can sign up for an account at any time.

Codes have no cash value and must not be sold.

We reserve the right to revoke a code if there is evidence of inappropriate use.

CPD

Tickets to eligible events and recordings include access to the Continuing Professional Development (CPD) questions, which need to be completed to meet formal CPD requirements. These are supplied via a link to a Google form. This generates an email with a PDF of the responses, which must be retained by the purchaser as evidence of attendance and completion.

CPD is non-transferable and can only be claimed by the individual who attended/watched the session and completed the questions. Sharing of access or CPD documentation with people who have not purchased access is not permitted.

CPD is provided in terms of the AACA Continuing Professional Development/Continuing Professional Education Framework for Architects in Australia, under the category “Provider-delivered activities that include a structured assessment task that genuinely tests participants’ understanding of content”. Under this framework, the responsibility for determining the appropriateness of the CPD resides with the applicant. The AACA and the Boards of Architects do not accredit CPD providers or courses.

This CPD may also be relevant to other built environment professions – it is the responsibility of the purchaser to determine relevance and appropriateness.

The allocation of formal CPD is subject to the rules and requirements of the relevant professional bodies in each state. We are not responsible for any changes in CPD accreditation criteria that may affect the recognition of points earned through our content

While we strive to provide valuable and accurate information, we do not guarantee that the content or the CPD will meet your specific requirements. The applicability of the information provided is subject to individual interpretation and application.

Refund policy

If you have made an error in a purchase or you are no longer able to attend an event, please contact Parlour at hello@parlour.org.au. No refund is available if a video has been initiated.

Access and functionality

We do not warrant or represent that our online videos and CPD are available for use at all times, uninterrupted or error-free, or free of viruses, programming bugs, or interferences.

Changes to content or access

Parlour reserves the right to make changes to the video content, CPD materials, or access terms at any time. Customers will be notified of significant changes through the email provided at the time of purchase or via an announcement on our website.

Support

If you have any questions or need assistance with your purchase, accessing the content, or completing your CPD points, please contact hello@parlour.org.au.

Disclaimer

The video content provided by Parlour, including presentations and discussions led by chairs, presenters and guests, is intended for general informational purposes only. While the content may be useful to individuals, practices and organisations, Parlour and its contributors do not guarantee the accuracy, completeness or suitability of the information for any specific purpose.

To the fullest extent permitted by law, Parlour and its contributors expressly disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, safety, or quality. Neither Parlour nor its contributors will be liable for any loss or damage, regardless of cause, that may arise from reliance on the information provided in these videos.

For advice on employment, human resources policies, or specific situations, individuals and practices should consult with their legal, HR, or other business advisers.

Ownership of content

The video production, including the final edited video format, is owned by Parlour. The purchaser is granted a non-exclusive, non-transferable licence to view the video for personal or internal use only. The purchaser is not authorised to distribute, broadcast, reproduce, or otherwise disseminate the video in any form or through any medium without the express written permission of Parlour.

The intellectual property and copyright of the materials presented, including but not limited to images, audio and any content displayed in the video, remain the sole and exclusive property of the presenters or their respective copyright holders. The publication or hosting of the video content on the Parlour website or any other platform by Parlour does not transfer, assign or confer any ownership rights of the presented materials to Parlour. Any use of the presented materials requires the express permission of the respective copyright holders.

Update 21 August 2024